Certified by Post Office Travel Money • May 24, 2026
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM
Frequently Asked Questions About Post Office Travel Money
Do I need to bring identification if I'm buying or exchanging currency in a branch?
If you are buying currency and paying by card then you will need to bring one of the following;
Valid passport
Valid UK or EEA photocard driving licence
EEA identity card
We cannot accept anything other than one of these documents. We may also ask for ID for some cash transactions and we may need to verify your identity electronically while you are at the counter (this is not a credit check). You will need to have a permanent UK residential address in order for us to be able to do this. We will not be able to proceed with the transaction if we cannot verify your identity.
What currencies can i load onto a Post Office Travel Money Card?
You can load any of the following currencies on to your card. The card can hold up to 22 currencies at once, but they can only be loaded one at a time:
Euro, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Thai baht, UAE dirham, Turkish lira, South African rand, Swiss francs, Polish zloty, pounds Sterling, Chinese yuan, Czech koruna, Danish kroner, Hong Kong dollar, Hungarian forint, Japanese yen, Norwegian krone, Saudi riyal, Singapore dollar or Swedish krona.
Where is Post Office Travel Money located?
Post Office Travel Money is located at 36 Castle Street, Ballycastle, County Antrim, BT54 6AR, UK.
What are the opening hours of Post Office Travel Money?
Post Office Travel Money is open every day from 08:00 to 20:00.
What payment methods are accepted at Post Office Travel Money?
You can pay using American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, or Visa.
What currencies can be loaded onto the Post Office Travel Money Card?
The card supports up to 22 currencies including Euro, US Dollar, Australian Dollar, Canadian Dollar, South African Rand, Thai Baht, UAE Dirham, Turkish Lira, Swiss Franc, Japanese Yen, and more.
Do I need to bring identification when buying or exchanging currency in-branch?
Yes, you need to bring a valid passport, UK or EEA photocard driving licence, or an EEA identity card if paying by card. Some cash transactions may also require ID verification.
What is the refund policy for currency purchased at Post Office Travel Money?
If your trip is cancelled, the Post Office will refund your currency within 28 days of purchase as part of their Travel Money Refund Guarantee.
Can I order travel money online or via app?
Yes, you can order travel money online at https://www.postoffice.co.uk/travel-money or via the Post Office Travel mobile app available on both iOS and Android.
Which nearby places can I visit for food before or after visiting Post Office Travel Money?
Nearby food options include Subway for sandwiches, Kebab King for fast food, The Flash in the Pan for fish and chips, Al's Pizzeria for pizza, and Red Dragon for Chinese cuisine.
What convenience stores are near Post Office Travel Money for quick shopping?
You can visit SPAR Castle Street or Maxol for convenience shopping near Post Office Travel Money.
Are there any fitness or recreational venues near Post Office Travel Money?
Yes, Limitless Gymnasium and North Coast Freestyle Kickboxing are nearby for fitness and martial arts activities.
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